House was in an awful state when we arrived with none of the promised changes completed over the summer. Had to wait a few weeks for a boiler and a few months after moving in for all the changes we requested to be completed in order to make the house liveable.
Really friendly staff good with viewings. Could be quicker with maintenance requests because it took me almost two months to get curtains which fully cover up my window although they're very quick with problems that are urgent such as a broken radiator etc.
This used to be a great agency to manage properties but has been going downhill in the past few years. Now you need to check your payments carefully as overcharging is rife. For instance i have been charged for duplicate gas checks and 10x too much for a locksmith because a '0 was accidentally added to the bill by accounts' I was also asked if I wanted to offer 'cashback' to the students as an incentive to move in. Obv their fee would stay the same. This is probably indicative of general letting agent behaviour but disappointing as they used to be good.
This estate agency is poorly run and takes advantage of students. They dont communicate or respond to maintenance issues which left us living in cold damp conditions over winter. Wont be recommending them to any other students thats for sure
Great company who helped me and my friends sort our student accommodation stress free. Dan, our negotiator was outstanding and very friendly! Highly recommend
The Living Room Estates | Swansea is a UK Real Estate Agency based in Swansea, Wales. The Living Room Estates | Swansea is located at 45 Mansel St, Swansea SA1 5SW, UK.
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